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CDJ 2026 MHC 1704 print Preview print print
Court : High Court of Judicature at Madras
Case No : W.P.No. 6322 of 2024
Judges: THE HONOURABLE MR. JUSTICE M. DHANDAPANI
Parties : M. Ezhilarasi Versus The Principal Secretary to Government, Rep.Finance (Pension) Department, Chennai & Others
Appearing Advocates : For the Petitioner: A. Ilayaperumal, Advocate. For the Respondent: R1 to R8, P. Balathandayutham, Special Govt.Pleader, R9, S. Dakshinamoorthy, Advocate.
Date of Judgment : 05-02-2026
Head Note :-
Constitution of India - Article 226 -

Case Referreds:
India Healthcare Services (TPA) Limited -vs- K. Parameshwari (CDJ 2017 MHC 2213)
Director of Pension -vs- B.Sarada (CDJ 2017 MHC 7488)
Judgment :-

(Prayer: Petition filed under Article 226 of the Constitution of India praying for issuance of a Writ of Certiorarified Mandamus to call for the records of (I) Letter dated 09.02.2022 of the 9th respondent, (ii) 6th respondent in his proceedings in O.Mu.No.3744/Ka2/2021 dated 20.05.2022 & (iii) 4th respondent in his proceedings in O.Mu.No.00027/KaPi1/1/2023 dated 15.06.2023 and quash the same and consequently direct the 9th respondent to pay entire medical reimbursment along 18% interest till the date of payment to the petitioner.)

1. This Writ Petition has been filed challenging the orders dated 09.02.2022, 20.05.2022 & 15.06.2023 passed by the respective respondents whereby, the claim of the petitioner seeking reimbursement of medical expenses was rejected on the ground that treatment was taken in a non-network hospital.

2. The petitioner is working as PG assistant in Economics in the 7th respondent school. She had joined in the New Health Insurance Scheme under which her husband is also entitled to medical reimbursement for expenses incurred towards treatment. Due to heart ailments, the petitioner’s husband was admitted on 31.03.2021 at G.Kuppuswamy Naidu Memorial Hospital at Coimbatore for taking treatment. After his discharge, the petitioner submitted various representations to the respondents seeking reimbursement of the medical expenses incurred. However, her claim was rejected by impugned orders on the ground that the said Hospital is a non-network Hospital citing various Government Orders. Aggrieved by such rejection, the petitioner has come up with the present Writ Petition.

3. When the matter is taken up, learned counsel appearing for the petitioner submitted that the issue involved in the instant Writ Petition is no longer res integra squarely covered by the order passed by this Court in W.P.No.31948 of 2023 dated 05.04.2024 and therefore, this Writ Petition may be allowed in the light of the order passed in W.P.No.31948 of 2023.

4. Heard the learned counsel for the respondents on the aforesaid contention.

5. A similar issue came up for consideration before this Court in W.P.No.31948 of 2023 dated 05.04.2024 wherein, it was held that rejection of claim for reimbursement on the ground that the treatment was taken in a non- network hospital cannot be sustained. The relevant portion of the said order is extracted hereunder:-

               “3. The issue as to whether a medical claim can be rejected on the ground that the employee/pensioner had taken treatment in a non-network hospital is no more res integra. In several decisions of this Court, this aspect has been considered and the rejection by the Insurance Company on the ground that the treatment was taken in a non-network hospital, was held as impermissible.

               4. This Court, in the case of M.Kavitha Vs. The State of Tamil Nadu, Finance (Salaries) Department and others, passed in W.P.(MD) No.2540 of 2020 dated 28.02.2020, had held that rejection of a claim for reimbursement, on the ground that the treatment was taken in a non-network hospital, cannot be sustained. The relevant portion of the order reads as follows:-

               "3. The proposition as to whether the authorities can reject the request of their employees for medical reimbursement of their treatment undertaken, on the ground that the hospital is a non-network / non- scheduled hospital under the Scheme, is no more res integra, in view of the various judicial pronouncements made. One such order passed in W.P.No.34466 of 2019 dated 11.12.2019 has dealt with this aspect, in the following manner:

               'This writ petition has been filed challenging the impugned order passed by the 4th respondent rejecting the claim of medical reimbursement made by the petitioner and for a consequential direction to direct the respondents to pay the petitioner the medical reimbursement with interest.

               2. It is seen from the records that the petitioner is a retired Head Master of the Panchayat Union School. The petitioner is a subscriber to the New Health Insurance scheme, which was introduced by the government in the year 2014. The subscription towards the insurance is being deducted regularly from the monthly pension. During May 2019, the wife of the petitioner underwent an operation and an emergency surgery was done on 17.05.2019. The petitioner was under the bonafide impression that he is covered by the scheme and he will be getting the medical reimbursement. The Hospital in which the operation was done, gave a final bill for a sum of Rs.95,925/-. The hospital authorities refused to take the medical insurance and left with no other option, the petitioner had to pay the entire bill amount.

               3. The petitioner made a representation to the first respondent on 17.08.2019 and requested for reimbursement of the hospital expenses incurred by the petitioner. The impugned order came to be passed on 05.09.2019 by the 4th respondent wherein, the medical reimbursement was rejected on the ground that the hospital where the operation was done is not covered under the list of hospital that forms part of the scheme. Aggrieved by the same, the petitioner has approached this Court.

               4. Heard Mrs.C.Anandha Ramani, learned counsel appearing on behalf of the petitioner and Mr.A.Zakir Hussain, learned Government Advocate appearing on behalf of the respondents.

               5. The issue that has been raised in this writ petition has already been settled by a series of judgments and the latest judgment on this issue was delivered in W.P.No.27504 of 2019, dated 17.09.2019. The relevant portion of the judgment is extracted hereunder :-

               “4. Learned counsel for the petitioner submitted that amount has been deducted towards medical insurance from the monthly income of the petitioner and therefore, the petitioner is entitled to claim medical reimbursement. However, the same issue came up for consideration in the following judgments, wherein it is held that the pensioner, who underwent treatment in a non network hospital, is also entitled for medical reimbursement.

               (i) (2018) 16 SCC 187 (Shiva Kant Jha vs. Union of India);

               “17. It is a settled legal position that the Government employee during his lifetime or after his retirement is entitled to get the benefit of the medical facilities and no fetters can be placed on his rights. It is acceptable to common sense, that ultimate decision as to how a patient should be treated vests only with the Doctor, who is well versed and expert both on academic qualification and experience gained. Very little scope is left to the patient or his relative to decide as to the manner in which the ailment should be treated. Speciality Hospitals are established for treatment of specified ailments and services of Doctors specialized in a discipline are availed by patients only to ensure proper, required and safe treatment. Can it be said that taking treatment in Speciality Hospital by itself would deprive a person to claim reimbursement solely on the ground that the said hospital is not included in the Government Order. The right to medical claim cannot be denied merely because the name of the hospital is not included in the Government Order. The real test must be the factum of treatment. Before any medical claim is honoured, the authorities are bound to ensure as to whether the claimant had actually taken treatment and the factum of treatment is supported by records duly certified by Doctors/Hospitals concerned. Once, it is established, the claim cannot be denied on technical grounds. Clearly, in the present case, by taking a very inhuman approach, the officials of CGHS have denied the grant of medical reimbursement in full to the petitioner forcing him to approach this Court.”

               (ii) Order of the Division Bench of this Court dated 04.02.2019 made in W.A.No.2749 of 2018 (The Government of Tamil Nadu, Rep. by its Secretary, Rural Development and Panchayat Department, Fort St. George, Secretariat, Chennai-600 009 and others vs. K.Rajendran and others);

               “7. We are unable to countenance the submissions made on behalf of the First, Second and Fourth Respondents, particularly in view of the ruling of the Division Bench of this Court in Star Health and Allied Insurance Company Limited -vs- A. Chokkar [(2010) 2 LW 90], which has been followed in India Healthcare Services (TPA) Limited -vs- K. Parameshwari, reported in CDJ 2017 MHC 2213 and Director of Pension -vs- B.Sarada, reported in CDJ 2017 MHC 7488. In the aforesaid decisions, the earlier Judgments of the Hon'ble Supreme Court of India and this Court on the subject have been extensively referred. It would suffice here to refer to paragraphs 24 and 25 of the decision in Star Health and Allied Insurance Company Limited -vs- A. Chokkar [(2010) 2 LW 90], which read as follows:-

               “24. In the present case, what we have to decide is whether the State is bound to reimburse the claim, whether the insurance company is bound to indemnify the beneficiary for the claim made by him. As held in the decisions referred to above, the insurance company is strictly bound to strictly by the terms of contract and cannot be asked to settle a claim which does not fall within the terms of the contract and therefore the claim made by the beneficiaries in respect of treatments that were taken in a Non-Network hospital or for reimbursement of the claim made the insurance company is not liable. For this reason, the insurance company had made it clear that only if the beneficiary took treatment in a Network hospital they would settle the claim and more importantly the facility itself is a cashless facility. The insurance company cannot pay cash and if we issue direction to the insurance company to reimburse the claim, we would be virtually re-writing the contract which we are not entitled to.

               25. The Tamil Nadu Medical Attendance Rules (“the Rules” in short) clearly lay down the rules regarding dependents and who is entitled to medical concessions under the Rules. It also defines who is a well to do person. The Rules lay down the manner in which claims can be made. According to the learned Advocate General, these Rules are still in force and therefore when it is a claim not covered by the present Insurance Scheme, the Government Servants have the right to make their claims under the Rules. Therefore, as regards Category-A, where treatment has been taken in a Non- Network hospital, the insurance company cannot be asked to cover the expenses, since the scheme itself make the Network hospitals as intrinsic. However, the Petitioner/Claimants were also not no remediless and that is why we will issue directions to the claimants to make an application under the Rules or go before the Redressal Committee.”

               8. The Hon'ble Supreme Court of India in Shiva Kant Jha -vs- Union of India [2018 (5) MLJ 317], dealing with unfair treatment meted out to Government servants for medical reimbursement under similar provisions of the Central Government Health Scheme, held in paragraphs 13, 14 and 15 as follows:-

               “13. With a view to provide the medical facility to the retired/serving CGHS beneficiaries, the Government has empanelled a large number of hospitals on CGHS panel, however, the rates charged for such facility shall be only at the CGHS rates and, hence, the same are paid as per the procedure. Though the Respondent- State has pleaded that the CGHS has to deal with large number of such retired beneficiaries and if the Petitioner is compensated beyond the policy, it would have large ramification as none would follow the procedure to approach the empanelled hospitals and would rather choose private hospital as per their own free will. It cannot be ignored that such private hospitals raise exorbitant bills subjecting the patient to various tests, procedures and treatment which may not be necessary at all times.

               14. It is a settled legal position that the Government employee during his life time or after his retirement is entitled to get the benefit of the medical facilities and no fetters can be placed on his rights. It is acceptable to common sense, that ultimate decision as to how a patient should be treated vests only with the Doctor, who is well versed and expert both on academic qualification and experience gained. Very little scope is left to the patient or his relative to decide as to the manner in which the ailment should be treated. Speciality Hospitals are established for treatment of specified ailments and services of Doctors specialized in a discipline are availed by patients only to ensure proper, required and safe treatment. Can it be said that taking treatment in Speciality Hospital by itself would deprive a person to claim reimbursement solely on the ground that the said Hospital is not included in the Government Order. The right to medical claim cannot be denied merely because the name of the hospital is not included in the Government Order. The real test must be the factum of treatment. Before any medical claim is honoured, the authorities are bound to ensure as to whether the Claimant had actually taken treatment and the factum of treatment is supported by records duly certified by Doctors/Hospitals concerned. Once, it is established, the claim cannot be denied on technical grounds. Clearly, in the present case, by taking a very inhuman approach, the officials of the CGHS have denied the grant of medical reimbursement in full to the Petitioner forcing him to approach this Court.

               15. This is hardly a satisfactory state of affairs. The relevant authorities are required to be more responsive and cannot in a mechanical manner deprive an employee of his legitimate reimbursement. The Central Government Health Scheme (CGHS) was propounded with a purpose of providing health facility scheme to the Central Government employees so that they are not left without medical care after retirement. It was in furtherance of the object of a welfare State, which must provide for such medical care that the scheme was brought in force. In the facts of the present case, it cannot be denied that the Writ Petitioner was admitted in the above said hospitals in emergency conditions. Moreover, the law does not require that prior permission has to be taken in such situation where the survival of the person is the prime consideration. The doctors did his operation and had implemented CRT-D device and have done so as one essential and timely. Though it is the claim of the Respondent-State that the rates were exorbitant whereas the rates charged for such facility shall be only at the CGHS rates and that too after following a proper procedure given in the Circulars issued on time to time by the concerned Ministry, it also cannot be denied that the Petitioner was taken to hospital under emergency conditions for survival of his life which requirement was above the sanctions and treatment in empanelled hospitals.”

               9. In view of this incontrovertible legal position coupled with the facts of this case, we confirm the findings of the Writ Court. Accordingly, we direct that the competent authority of the Government of Tamil Nadu to examine the claim made by the Petitioner for medical reimbursement under the Tamil Nadu Medical Attendance Rules and disburse the eligible amount towards the same along with interest thereon at the rate of 9% per annum from 16.03.2017 till date of payment and file report of such compliance before the Registrar (Judicial) of this Court by 18.02.2019.

               10. It is made clear that the aforesaid direction issued to the First, Second and Fourth Respondents, to forthwith settle the claim made by the Petitioner for reimbursement of medical expenses under the Tamil Nadu Medical Attendance Rules at the first instance, would not preclude those Respondents from placing the matter before the High Level Committee constituted under the implementation procedure in clause 17 of Annexure 1 of G.O. Ms. No. 222, Finance (Pension) Department dated 30.06.2018 issued by the Government of Tamil Nadu for a decision on the question whether the Insurance Company would be liable to meet claims, like the present one, where the Hospital at which the Government Servant concerned had undergone treatment had not been included in the list of Network Hospital at that time, has been subsequently added for overage by the New Health Insurance Scheme, 2016.”

               6. In the light of the above said judgments, I am inclined to allow this writ petition. Accordingly, the writ petition stands allowed and impugned order of the 4th respondent is hereby quashed. This Court directs the 4th respondent to examine the claim made by the petitioner for medical reimbursement and disburse the eligible amount towards the same. No costs. Consequently, connected Miscellaneous Petition is closed.”

               6. It is clear from the above judgment that the medical reimbursement cannot be rejected merely on the ground that the operation was done in a hospital which does not form part of the scheme. This Court had directed the medical reimbursement to be made by setting aside the order. The above judgment will clearly apply to the facts of the present case also.'”

               7. For all the foregoing reasons, the impugned order passed by the 4th respondent dated 23.08.2023 is quashed. Consequently, there shall be a direction to the respondents herein to forthwith reimburse the eligible medical expenses to the petitioner, together with interest at the rate of 6% per annum, within a period of four (4) weeks from the date of receipt of a copy of this order.

6. The facts in the present case is similar and therefore, the petitioner would be entitled for the benefit granted in the aforesaid order. Following the ratio laid down above, this writ petition stands allowed and the impugned orders 09.02.2022, 20.05.2022 & 15.06.2023 are quashed. Consequently, the respondents are directed to forthwith reimburse the eligible medical expenditure to the petitioner as per the scheme, together with interest at the rate of 6% per annum, within a period of six (6) weeks from the date of receipt of a copy of this order. There shall be no order as to costs.

 
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