Committee of both the Houses. It was opposed as a very restrictive Bill. The opposition wanted to
bring the Prime Minister also within the purview of the Lokpal. The 1939 Bill included the Prime
Minister also within the purview of the Lokpal.
There can be a Chairman and two members appointed by the President in consultation with
the Chief Justice of India. Only persons who are or who have been judges of the Supreme Court
are eligible to be appointed. Persons holding office of profit are disqualified from becoming the
Chairman or members. Special procedure is prescribed for removal of a person once appointed.
The object is to inquire into any matter involved in or arising from or connected with any
allegation made in a complaint. A complaint is one as against a public functionary alleging the
commission of an offence under the Prevention of Corruption Act. Public functionary includes one
who holds, or has held, the office of Prime Minister, Minister Minister of state or Deputy Minister
of the Union. Connected matters as far as it is required for inquiry into the above mentioned
allegation may also be looked into. In effect it amounts to a pre-trial enquiry into matters alleged
to be offences under the Prevention of Corruption Act.
The complaint can be made by any person other than a public servant which is very widely
defined in the Act. The complaint is to be in the prescribed form. A deposit Rs. 1000 is to be made
with the complaint. This is to avoid frivolous and vexatious complaints. If the complaint has been
substantiated the complainant can be awarded a compensation. The Lokpal shall be entitled to try
certain offences like giving of false evidence. The Lokpal shall require any public servant to
furnish information or produce documents relevant to the inquiry. The evidence collected by the
Lokpal in the course of the inquiry is to be treated as confidential. No court could compel the
Lokpal or any officer working on its behalf to give evidence relating to the information collected.
The Lokpal is endowed with the jurisdiction to summon attendance of persons, to examine them
on oath, to require discovery and production of documents, to accept affidavits, to requisition
public documents and to issue commissions. Though the Lokpal is having the power to determine
the procedure of inquiry, there is no power to act suo mofu.
THE BANKING OMBUDSMAN SCHEME, 1995
In India presently there are two Ombudsman Schemes one in Banking Ombudsman and
other in the Building Society’s Ombudsman. The Banking Ombudsman Scheme was sponsored
by the banks through a voluntary scheme and started functioning w.e.f. January, 1986. The system
of Ombudsman is in vogue in various countries like U.K, New Zealand and Australia. The
Government of India also considered to introduce the system of appointing Banking Ombudsman
to redress the grievances of the customers against the banks.
The scheme known as Banking Ombudsman Scheme, 1995 was framed by the Reserve
Bank of India and issued under Section 35-A of the Banking Regulation Act, 1949 being satisfied
that it is necessary in public interest and in the interest of banking policy to provide such scheme
for redressal of grievances against deficiency in banking services concerning loans and advances
and other specified matters. Under Section 35-A Banking Regulation Act, 1949 the Reserve Bank
has the power to issue directions to the banks in public interest and in the interest of banking policy.
Such direction is binding on the banks. The Banking Ombudsmans have only administrative
powers and not having quasi judicial authority, whose decisions are binding upon the complainant
and the banks equally. Therefore the Banking Ombudsman has no authority to enforce the awards
passed by it against the complainant. The machinery which is provided by the Banking
Ombudsman is more of a persuasive nature. The awards passed by the Banking Ombudsman
cannot be enforced except with the help of the Reserve Bank of India, which may use its power
conferred to it under Banking Regulation Act, 1949. It would have been better and more